WaterdropSlim Alkaline Water Filter Dispenser, Large 35-Cup, Up to PH 9.5, Healthy, Clean & Toxin-Free Mineralized Alkaline Water, 100-Gallon, BPA Free, Black (1 Filter Included)

We ordered this dispenser to try to increase our water intake, even though we have fairly decent county water. Every once in a while I would taste mineral or iron or smell chlorine from our tap water, but it would eventually clear out and I've had a lot worse. This dispenser had helped increase our water intake because it is nice to have fresh cold water, especially in the hot southern summers. I don't have the chlorine smell or yucky mineral taste. We can easily refill water bottles to grab and go. I haven't noticed much difference with the alkaline benefits claimed by influencers, but it's also not any worse. I don't have anything to compare it to.The design and size is perfect for our refrigerator and two of us using it. We fill it about every 2 days. It is easy to lift with the built in side handles to restore it to the fridge after filling it. The biggest issue we have had is the filter clogging up and needing to flush and shake around the internal filters to balance it out so we can resume using it before time to replace it. Usually happens two or three weeks before time to replace the filter. We do get about 2 months from a filter. The indicator does not flash on it's own to tell you it's time to replace it. You have to press it occasionally (we do when we fill it) to check the status. Blue means good to go, flashing red means you have about 10 days before replacing your filter. Solid red means time to replace. I also make a note when it's time to replace it. We get the 3 pack of replacement filters auto shipped. Best value and small enough to store in pantry until needed.I probably would have rated it 4 stars, but the customer service has been excellent. The indicator light quit working a year later, so I contacted them through the link on Amazon. Filled out the form with required information, and they responded via email in less than 24 hours. Harper was attentive, professional, respectful, and demonstrated what excellent customer service should be. It seems so rare these days. Harper always followed up to my questions and addressed my issue. Delivery of new system was so fast. This pushed my review to 5 stars. Customer Service is essential to customer retention. I hope everyone has the same great experience I did. One day I think I'm going to try the new electric systems. I wish I could do the whole house reverse osmosis system.

I live in an area where the city water is not very good. I wish I could be on well water but even that isn’t always great. This filter is awesome. I like how much water it actually holds instead of a table top Britta, but either way, my water sucks until I put it through this so that’s kind of a testament to how good the filter is highly recommend. I think next time I’m gonna update it and go for the pH balance filter but even with the regular filter this thing is awesome A++ with three thumbs up to the side. Now, if only they would make something portable for camping or backpacking that’s this good. Hell just to have with you and have it not be a weird straw where you have to stick your face in a creek. Life straw is good but not that good lol. Can’t really beat the price for clean and I mean actually clean drinking water. You will literally die if you don’t drink water so why drink crappy water?

We recently moved from northern Illinois to the mountains of Arizona. Having lived near one of the great lakes, we never gave much thought to the water quality. We were on "city water" and water from the tap always tasted fine in IL. Now that we are living in AZ, the water just tastes different. Due to high winds, we also have a lot of dust particles in the air so we invested in this water filtration system. The taste of our water has noticeably improved. I decided on the Waterdrop system after doing research and reading a lot of reviews. I chose this brand for its 5-stage filtration, its large capacity, and its slim design. I like that the filter does not sit in the water like other brands. It fits nicely in my counter-depth side-by-side refrigerator. I had considered replacing the fridge with one with a built-in water filter/dispenser, but can now hold off on that expense now that we have this great filter dispenser. It was easy to set up and the sliding door on the top makes it easy to refill without removing the lid. If you're wondering about the difference between the classic and the smart indicator models like I was at first, here's a tip. One had a round knob that you use to mark the month you changed the filter and the smart indicator model lets you know when it is time to change the filter. We've had no problems with leakage. We haven't had to change the filter yet, so I cannot speak to that just yet. It comes with one filter and I've already purchased a set of replaceemtn filters for when I do. The replacement filters were reasonably priced and I saved a few dollars by buying in bulk. I bought the Waterdrop brand filters because some reviewers recommended against buying the generic ones. Overall, we are very happy with our purchase! We are saving money on buying bottled water and keeping plastic waste out of the landfills. Win-Win!

I really enjoyed how space efficient this product is, especially in comparison to how much water it holds! I’ve had a few drinks from the filter now and it’s very tasty. I tried the tap water at my new apartment first to compare, and this is definitely an improvement. Of course it’s not Fiji/Core water, but it’s solid good water. The filter works fast too within 30 minutes of receiving my Amazon package I had tasty filtered water. This also comes with an app (there will be a QR code) that counts down until you need to change the filter which is handy.

Five star! Not only for the product but for the customer service. I had an issue with the sensor that indicates when the filter should be replaced. They overnighted me a new one no questions asked.. Just when I thought we were done, they notify me that they’re sending me a complementary filter at no cost. Like the indicator replacement, it was sent to me overnight. As for the product itself, I’ve tried different water filters, but none of them have taken the nasty taste of Phoenix city water out. This filter is gives me the same results as quality bottled water in my own home. It is so refreshing (no pun intended, LOL) to experience this level of customer care.